27 October, 2021

Question and Answers - Salon Tracker Software

Does the software do online payments?

Online Payments is a new feature that we are aiming to implement within the next release of Salon Tracker this should be within the beginning of the new year. Right now, the feature is currently in the last stages of development the next step will be the testing in which we are able to improve the feature and erase any and all complications. Salon Trackers aim is to be able to provide your clients with a seamless payment integration so that they are able to purchase your services online or pay a deposit of the service without hesitation at any time.

Do you cater to solo salon businesses?

Currently Salon Tracker doesn’t provide a subscription for solo salon businesses but we are researching this topic so that we can develop a subscription to suit the needs of solo individuals and fill the gap within the market. The Solo Subscription will be released in the new year, if you wish to receive more information about the new subscription and if you are eligible for this subscription don’t hesitate to contact us on 0113 350 8230 or alternatively email us on info@salontracker.co.uk.

How does your online payment system work?

Online payments hasn’t yet been released however when it is released in the new version of salon tracker it will further reduce your no-show bookings. The online payments will take place through an application known as stripe where the client can use their card, apple pay or google pay to complete the transaction, the money will then go straight into the bank account of your choice. Once the transaction has been completed the customer will receive an email invoice confirming the completion of the transaction. You are able to access online payments dashboard and reports through stripe to monitor your takings through the online payments system. If you are interested in our online payments feature and would like to know more information regarding pricing please contact us.

What is your charge for set up and support of the software?

Set up and support of the software is FREE of charge as well as training, these can take place Monday to Friday 9:00am till 5:00pm.

What makes you different from the other software companies?

Salon Tracker Software has a variety of different simplistic and easy to use features that differentiate us from our competitors. The clock in system allows you to track when staff members start and finish their shift within the salon you can monitor this within the software under the management section which you can make available to only you and manager members of staff with our permissions feature. The software also enables you to change the increments on the booking calendar to suit your salon and the services you carry out this ranges from 5 minutes to 60 minutes. Client record cards enables you to store client data such as their personal details, booking history and purchase history. For our multi-site clients, we have the HQ feature in which you are able to view and monitor each of your salon’s activity from one location. The online booking feature has become the most popular feature throughout the past couple of months, this feature is ONLY available on our Enterprise subscription. The feature allows your clients to book appointments for your salon anywhere, anytime and anyplace, the bookings made online will sync with the booking system within the salon.

What resources do I require to be able to have the software in my salon?

To have the software you require a computer or laptop with the following specification:

• ·         Screen Resolution 1280x800 (Minimum) 1920x1080 (Recommended)
• ·         Intel I-3 Processor/AMD A4 (or equivalent)
• ·         8GB Memory
• ·         500GB to 1TB SSD Storage
• ·         Windows 10 or above

How flexible is Salon Tracker Software?

Salon Tracker allows you and your staff members flexibility as you are able to offer clients split appointments, display staff schedule to clients as well as showing your opening and closing hours. Clients are offered flexibility through the online booking system as they are able to choose from a variety of different time slots as well as them being able to cancel and reschedule their appointments at any time.

If you would like any further information or your question hasn't been answered in this blog don't hesitate to contact us on 0113 350 8230 or alternatively email us on info@salontracker.co.uk.

We look forward to hearing from you.

Salon Tracker Team. X