12 March, 2024
Stepover x Salon Tracker Software
The success story of digitalisation in beauty,
spa & hair salons with Salon Tracker Ltd and StepOver is an impressive
example of how innovative technologies can optimise the workflow and increase
the efficiency of companies.
The desktop and
laptop-based salon management solution from Salon Tracker is used in many
stores to make everyday tasks easier. This includes, for example: saving time
as salon owners and their employees will no longer need to keep paper records
for their clients, increasing security with local and cloud backups of customer
data and building profits with features such as online booking and payments,
meaning salon customers can book and pay for their services 24/7!
One challenge that existed,
however, was the large number of paper documents such as terms and conditions
or disclaimers that still had to be signed by customers on paper. Salon Tracker
recognised this and approached StepOver to integrate a digital signature
solution into their software solution. This was the start of a successful
collaboration.
With the implementation
of StepOver’s duraSign Pad Brilliance, tedious paperwork has become redundant. Documents
can be signed electronically and managed seamlessly in the Salon Tracker
software. For example, customers no longer receive a hard copy of the terms and
conditions. They can conveniently view them directly on the signature pad and
approve them with their signature. This not only saves printing costs, but also
a lot of time for the salon teams - there is no need for time-consuming
scanning and archiving of signed documents for compliance and auditing.
The seamless
integration of the StepOver solution into the Salon Tracker software provides a
smooth signing experience. The sleek design of the StepOver pads perfectly
matches the aesthetics of the Salon Tracker Point of Sale (POS). The simple
installation made it easy for Salon Tracker to support the StepOver pads. The
success was obvious. Within a very short time, the solution was adopted by
customers in large numbers.
“We would definitely recommend StepOver to
other companies, as the feature has been so seamless and successful for our
clients, the customers' signature clearly transfers on to their disclaimers -
so this is a great solution for obtaining information.”
- Leah Cave (Senior Sales and
Marketing Executive at Salon Tracker)
In the future, Salon
Tracker plans to expand the types of documents that can be signed on the
signature pads to further increase the benefits of this seamless solution. This
includes, for example, consultation forms or treatment waivers.
The StepOver signature
pad has established itself as an integral part of Salon Tracker's success by
providing an efficient, modern and aesthetically pleasing way to capture client
information. Overall, the partnership between Salon Tracker and StepOver has
not only saved time and resources, but has also set a new standard for elegance
and efficiency in the beauty, spa & hair industry. To learn more about the
Salon Tracker software, click here. To learn more about StepOver and
their electronic signature solutions, click here.
