In today’s tanning and beauty industry, Salon Tracker has become a must have for managing appointments, tracking inventory, handling staff schedules, and improving the customer experience. However, simply having the software isn’t enough, you need to use it wisely.

Whether you’re new to Salon Tracker or looking to optimise how your team uses it, here are the essential dos and don’ts to keep your salon running smoothly and efficiently. 

 

DO: Train Your Staff Properly 

One of the biggest mistakes salons make is assuming that software will “just work” for everyone. Even the most intuitive system requires some training. 

Why it matters: If your team doesn’t know how to use the system correctly, you risk missed appointments, billing errors, or client dissatisfaction. 

Tip: Schedule regular training sessions and refreshers, especially when new features are rolled out. 

 

DON’T: Ignore Software Updates 

Here at Salon Tracker, we regularly push updates to improve performance, security, and features. Ignoring these updates can leave your system outdated. 

Why it matters: Delaying updates can cause compatibility issues and bugs. 

Tip: Assign someone to check for updates weekly. 

 

DO: Use Analytics to Your Advantage 

With the Salon Tracker reports feature, we offer valuable insights like best performing staff, peak booking hours, and top selling services. 

Why it matters: These insights can guide better business decisions and help increase revenue. 

Tip: Review reports monthly to identify trends and areas for improvement. 

 

DON’T: Overcomplicate the Booking Process 

While custom booking features are helpful, too many options can confuse clients and staff alike. 

Why it matters: A complex interface can lead to scheduling mistakes. 

Tip: Keep the booking process clean, clear, and intuitive whether it’s for staff or clients booking online. 

 

DO: Back Up Your Data 

Salon Tracker data includes client information, appointment history, and sales records. Losing this data can be disastrous. 

Why it matters: A server failure could wipe everything out. 

Tip: Use a USB to set regular backups to secure your business continuity. 

 

DON’T: Neglect Client Communication Features 

Salon Tracker system offers SMS/Email promotional tools, yet many salons ignore them. 

Tip: Use these features strategically. Send SMS appointment reminders, birthday messages, and post-visit thank you’s. 

 

DO: Customise the System to Match Your Workflow 

No two salons are the same. Take advantage of customisable features like colour coding appointments, adding service specific durations, or setting tiered pricing. 

Why it matters: A system that matches your day-to-day needs will save time and reduce errors. 

Tip: Spend time upfront setting up your preferences and workflows. It’ll pay off in efficiency later. 

 

DON’T: Let the Software Replace the Human Touch 

Why it matters: Clients still value personalised experiences and face-to-face interactions. 

Tip: Use Salon Tracker to enhance your customer service, rather than replace it. 

 

Wrapping Up: 

Salon Tracker software is a powerful tool, but only if used thoughtfully. By following these dos and don’ts, you’ll set your salon up for success and create an even better experience for your clients. 

So, take time to master the system, train your staff, and let technology elevate not complicate your salon business.